Privacy Policy

Our privacy policy isn’t just a checkbox—it’s something we take seriously. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website. By using our site, you agree to the practices outlined here.

What Information Do We Collect?

We collect personal data that you voluntarily provide, such as your name, phone number, email address, and property details—typically when you fill out a form, request an offer, or contact us through the site.
We also gather technical information automatically to help us improve your experience. This includes your IP address, browser type, device, and general location data. These details are collected using tools like Google Analytics, which never identify you individually but help us better understand visitor behavior.
If Whitley Hamilton Home Buyers is ever acquired or merges with another entity, we’ll make sure you’re notified before your personal data is shared under a new privacy policy.

How Do We Use Your Information?

We use the information we collect for purposes that support your experience and allow us to operate effectively, including:

  • Reviewing your property details so we can present a cash offer
  • Responding to your messages or inquiries
  • Sending occasional updates or service information via email or text (only if you’ve opted in)
  • Improving website functionality and user experience through traffic analysis

Your data is never sold, rented, or traded with outside organizations without your direct consent.

How Is Your Data Protected?

We take strong precautionary steps to keep your information safe. Secure socket layer (SSL) encryption protects form entries, and we only allow limited access to your data within our internal team.

While no digital transmission can be 100% secure, we strive to protect your information with industry-standard safeguards.

Do We Share Your Info With Anyone?

We don’t share your personally identifiable information with outside parties except in very specific cases, such as:

  • Trusted service providers who support website functionality or marketing (they must agree to keep your info private)
  • Legal obligations, such as responding to court orders or law enforcement
  • Protecting our legal rights or property, or ensuring user safety

We may also share non-personal data, like aggregate website analytics, for marketing or performance purposes.

External Links & Third-Party Services

Our site may contain links to other websites. Please understand that we don’t control those platforms, and they have their own privacy policies. We encourage you to read their policies before interacting with those sites.

If you use a third-party service (like a payment processor or CRM tool) through our site, they will only access your information to the extent needed to perform their task—and nothing more.

Remarketing and Advertising

We use remarketing tools like Google Ads to stay in front of users who have previously visited our website. This means:

  • You may see ads for Whitley Hamilton Home Buyers across the web
  • Third-party vendors, including Google, use cookies to display ads based on past interactions with our site
  • No personally identifiable information is collected during this process

You can manage your ad settings through your Google account or opt out via browser tools.

Google AdWords Disclosure

Our remarketing campaigns may target previous visitors—such as those who browsed a property form but didn’t submit it. These ads help re-engage visitors and are delivered through cookies, in compliance with Google’s privacy standards.

We recommend reviewing Google’s own privacy policy if you'd like to understand how this data is used in more detail.

Compliance with CalOPPA

We follow the California Online Privacy Protection Act (CalOPPA) by giving users full control over their information. You can contact us at any time to:

  • Request to view the personal data we have on file
  • Correct or update your information
  • Request permanent deletion of your records from our database

COPPA: Children’s Online Privacy

Our website and services are intended for adults and those at least 13 years of age. We do not knowingly collect personal data from children under 13. If we discover that a child has submitted personal information, we’ll promptly delete it from our records.

Property, Financial, and Personal Information

As a real estate investment business, we may ask for relevant information about your property or financial situation. This could include property conditions, mortgage status, or occupancy. This data helps us better assess how we can work with you.

This information is stored securely and never shared with outside entities unless it’s necessary to complete your transaction.

Scope of This Policy

This privacy policy applies only to information gathered through our website—not offline interactions or information collected through other channels.

Policy Updates

We may make occasional updates to this Privacy Policy to reflect changes in law, technology, or our operations. If we update the policy, we’ll post those changes here with a new “Effective Date” at the top of the page.

Contact Information

If you have any questions, need clarification, or would like to update your information, please reach out through our contact page, and we’ll respond promptly.

SMS Terms & Consent

By submitting your information on our site, you authorize Whitley Hamilton Home Buyers to contact you via SMS. Message frequency varies. Standard messaging and data rates may apply depending on your mobile carrier. To opt out, reply STOP. For help, text (423) 820-2779. Text STOP to unsubscribe.